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This accessibility statement applies to

How accessible this website is


We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text

  • Most older PDF documents are not fully accessible to screen reader software

  • Live video streams do not have captions

  • You cannot skip to the main content when using a screen reader

  • There’s a limit to how far you can magnify pages

Feedback and contact information


If you find any problems not listed on this page or think we’re not meeting accessibility requirements or If you need information on this website in a different format, please contact us using the details below:


Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility


Blackburn with Darwen’s Adult Learning Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status


This website is not compliant with the Web Content Accessibility Guidelines version [2.1 or 2.2] AA standard. The non-compliances are listed below.

Non-accessible content


The content listed below is non-accessible for the following reason(s):


Non-compliance with the accessibility regulations


WCAG 2.1.1 Keyboard: Users may find it difficult using a keyboard to access all content and functionality of a web page.

WCAG 1.4.4 Resize Text: Some text loses content or function when resized up to 200%.

WCAG 1.4.10 Reflow: At 400% and in mobile view (320 x 256 pixels), the website does not reflow correctly. The user has to scroll horizontally to see full content.

WCAG 1.2.1 Audio-only and video-only (prerecorded): The podcast shared on the website does not have an alternative version available for users.

WCAG 1.4.5 Images of Text: There are instances where images of text have been used.

WCAG 2.2.2 Pause, Stop, Hide: There is content that moves, flashes or updates automatically which can be a severe distraction for certain users, making it difficult to use the page. It can also cause problems for assistive technologies like screen readers.

WCAG 1.4.3 Contrast (minimum): There are elements with poor colour contrast.

WCAG 1.3.1 Info and Relationships: Our social media frame has been identified as having unclear parent and child roles which could provide confusing information when using assistive technology.

WCAG 2.4.4 Link Purpose (In Context) and WCAG 4.1.2 Name, Role, Value: All link names may not be accessible by a screen reader.

WCAG 2.4.7 Focus Visible: The keyboard focus is not visible when it tabs onto the tick box for 'Add me to your mailing list'

WCAG 2.4.2 Page titled: Page titles missing within the settings of some of the PDF document.

WCAG 3.1.1 Language of Page: The language is missing within the settings of some PDF documents.

Disproportionate burden


Implementing the issues highlighted above on our current website will result in a whole revamp of the current website. As we are awaiting our new website, we feel that this will be a disproportionate burden considering the current website will cease to exist from July 2024. We have assessed the cost of fixing the issues and feel that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

What we are doing to improve accessibility


We have already commissioned the design of our new website to an external website design agency which is due for release July 2024. The new website will address all the accessibility issues that we are having with the current website which was designed in-house.

Preparation of this accessibility statement

This statement was prepared on 17th April 2024.

The test was carried out by our website team who reviewed a selection of pages in accordance with the guidance provided by the government’s Accessibility Monitoring Team. A new audit will be carried out on our new website by the company that has been commissioned to design our new website with the guidance (following its release in July 2024) and the statement will be updated.

This statement was prepared using guidance from following an audit of our website by the government’s Accessibility Monitoring Team in Cabinet Office on the 21st of March 2024.

The statement was last reviewed on 10th May 2024.

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